In turn, the founder of Hell Spin Casino is a company TechOptons Group, which is considered a rather prestigious representative of the modern gambling industry. The player from Germany państwa accused of breaching premia terms żeby placing single bets greater than the allowed ones. At first, we closed the complaint as ‘unresolved’ because the casino failed to reply. The player from Germany is experiencing difficulties withdrawing his winnings due jest to ongoing verification.
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- The player from Brazil has been accused of irregular play and had his winnings withheld.
- The player from Portugal is dissatisfied with the withdrawal process.
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- The player later informed us that he received his winnings and this complaint państwa closed as resolved.
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- For example, if a Hellspin premia has a 30x wagering requirement, a player must wager trzydziestu times the nadprogram amount before requesting a withdrawal.
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- However, the casino had cancelled the withdrawal, claiming that the player had violated the maximum bet rule while the bonus państwa active.
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Therefore, after gathering all available information, we consider the complaint unjustified. The player from Brazil has requested a withdrawal less than two weeks prior to submitting this complaint. The player from Ecuador had reported that his internetowego casino account had been blocked without explanation after he had attempted jest to withdraw his winnings. He had claimed that the casino had confiscated his funds amounting owo $77,150 ARS, alleging violation of terms and conditions. Despite our efforts to mediate, the casino had not initially responded jest to the complaint.
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- The player from Austria had deposited money using her husband’s phone bill and won 600 euros.
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- The player from Australia submitted a withdrawal request less than two weeks prior jest to contacting us.
- When a player successfully refers a friend, both the referrer and the new player benefit from various rewards.
- The player from Australia has not passed the verification process.
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The player from Poland is experiencing difficulties withdrawing funds because transactions owo his preferred payment method are not possible. The player has deposited money into her account, but the funds seem jest to be lost. The player later confirmed that the deposit państwa processed successfully, therefore we marked this complaint as resolved. The player from Australia has submitted a withdrawal request less than two weeks prior jest to contacting us. The player later informed us that he received his winnings and this complaint państwa closed as resolved. The player from Australia had requested a withdrawal less than two weeks prior owo submitting the complaint.